Airport · updated 13 November 2026
Banja Luka Airport: compensation for delays and cancellations up to €600
On Ryanair flights from Banja Luka to the EU the EU regulation applies, and Bosnia and Herzegovina’s rules based on it cover other flights. Compensation is €250, €400 or €600 per passenger.
Which rules apply
| Flight | Rules |
|---|---|
| From Banja Luka, on any airline | Bosnia and Herzegovina’s rules based on Regulation 261/2004 |
| From Banja Luka to the EU, on Wizz Air, Ryanair or another EU airline | Regulation (EC) 261/2004 as well (alongside local rules) |
| From the EU to Banja Luka | Regulation (EC) 261/2004 |
The Bosnia and Herzegovina Directorate of Civil Aviation states that passenger rights are based on Regulation 261/2004. The complaint goes to the airline first. For delays of three hours or more we rely on the EU Court’s Sturgeon ruling, which local authorities don’t always apply the same way, so we check every flight individually.
How much compensation
| Banja Luka ↔ | Distance (approx.) | Per passenger |
|---|---|---|
| Stuttgart | 740 km | up to €250 |
| Berlin | 870 km | up to €250 |
| Bergamo | 600 km | up to €250 |
| Bratislava | 360 km | up to €250 |
| Malta | 1,040 km | up to €250 |
| Tivat | 300 km | up to €250 |
Example routes; the amount is the same in both directions. On flights over 3,500 km with a 3 to 4-hour delay, the amount can be €300. Work out your route in the calculator.
Ryanair cut its Banja Luka flights in 2026, so cancellations and schedule changes are common. If your flight was cancelled less than 14 days before departure, compensation is owed on top of the refund. Ryanair asks passengers to claim directly first: Ryanair guide. Air Montenegro flies to Tivat in summer.
What to do at the airport right away
- Photograph the departures or arrivals board, with the flight number and time.
- After two hours of delay (three or four on longer flights), ask the airline for meals and refreshments, and a hotel if the flight moves to the next day. If you pay yourself, keep the receipts.
- Report a delayed or lost bag before you leave the baggage reclaim hall and ask for the report number (PIR).
- Don’t sign anything that waives your right to compensation, and don’t accept a voucher if you want money.
- Keep your boarding pass and all messages from the airline.
Deadlines
The complaint deadline depends on the country and the airline, and for flights from Bosnia and Herzegovina it can be short. Send us your flight as soon as you’re back; we’ll send the complaint to the airline.
This is general information, not legal advice for your specific case. We check every claim individually.